Contact Us

We appreciate your interest in Spinko. Your feedback, questions, and inquiries are important to us. Please use the guidelines below to direct your communication to the appropriate channel, ensuring a timely and relevant response.

As an independent review and affiliate website, Spinko focuses on providing objective information and insights into online gambling brands. We are not an online casino or sportsbook operator ourselves.

Spinko is an independent platform dedicated to reviewing and evaluating various online gambling brands, including casinos and sportsbooks. Our mission is to offer comprehensive, unbiased information to help players make informed decisions. We conduct thorough research, assess user experiences, and analyze game selections, bonus offers, payment methods, and customer support for each brand we review.

It is crucial to understand that Spinko is not an online casino, nor do we operate one. We do not hold player accounts, manage funds, process transactions, or provide direct customer support for any gambling operator. Our role is solely to review and inform.

We are happy to assist with inquiries directly related to the content and operation of the Spinko website. This includes:

• Feedback on our reviews: If you have suggestions for improving our content, believe a review contains inaccuracies, or wish to share your experience with a brand we've covered.
• Suggestions for new reviews: If there's an online casino or sportsbook you'd like Spinko to review.
• Partnership and advertising inquiries: For potential collaborations, advertising opportunities, or business development discussions.
• Technical issues with the Spinko website: If you encounter broken links, display problems, or other technical difficulties while using our site.
• General questions about Spinko's methodology: Inquiries regarding how we conduct our reviews and ratings.

Due to our independent nature, there are specific areas where Spinko cannot provide assistance. We do not have access to operator systems or player data. Therefore, we cannot help with:

• Any issues related to your personal casino or sportsbook account.
• Questions about deposits, withdrawals, or bonus claims with an operator.
• Verification (KYC) processes for any gambling site.
• Resolving disputes between a player and an online casino or sportsbook.
• Providing live chat support or customer service for any gambling brand.
• Recovering lost passwords or account details for an operator.
• Directly processing payouts or facilitating winnings.

For any of these matters, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity that can access your account information and resolve such issues.

Spinko reiterates that we are an independent review website, not an online gambling operator. We do not manage player accounts, handle financial transactions, or provide customer service for any casino or sportsbook.

If you are experiencing problems with your account, deposits, withdrawals, bonus offers, or any other aspect of your gameplay at an online casino or sportsbook, you must contact that specific operator's customer support team directly. They have the necessary tools and access to assist you. Look for their contact information, which typically includes email, live chat, or a phone number, on their official website.

For all legal inquiries pertaining to Spinko, our content, or our operations as an independent review website, please direct your correspondence to the dedicated legal department. This includes matters such as regulatory compliance, data protection concerns (including GDPR), and any formal legal notices.

Please send all legal communications to: [email protected]

Be advised that this email address is exclusively for legal matters. Inquiries unrelated to legal issues will not receive a response from this channel.

Spinko respects the intellectual property rights of others. If you believe that any content on our website infringes upon your copyright or intellectual property, please submit a formal DMCA (Digital Millennium Copyright Act) takedown notice. Your notice should include all information required by the DMCA, such as identification of the copyrighted work, identification of the infringing material, your contact information, and a statement of good faith belief.

Please send all DMCA and copyright infringement notices to: [email protected]

We will review all legitimate notices and take appropriate action in accordance with applicable laws and regulations.

While Spinko does not operate gambling services, we are committed to promoting responsible gambling. We understand that gambling can be addictive for some individuals. If you or someone you know is struggling with gambling-related issues, please seek assistance from professional organizations.

We encourage you to utilize the resources provided by reputable responsible gambling organizations. These bodies offer confidential support, advice, and tools to help manage gambling habits. Many online casinos and sportsbooks also provide their own responsible gambling tools, such as self-exclusion options, deposit limits, and time-out periods. Please refer to the specific operator's website for their responsible gambling policies and resources.

Spinko aims to respond to all legitimate inquiries as promptly as possible. Our typical response time for general inquiries, feedback, and partnership requests is within 2-3 business days. Legal inquiries and DMCA notices will be handled with priority and addressed in accordance with legal requirements and timelines.

Please note that response times may vary depending on the complexity of your request and the current volume of communications. We appreciate your patience and understanding.